Our Specialties Include:

Strategy

  • Content & audience strategy
  • Supporter journeys
  • Channel integration
  • Fundraising & advocacy optimization
  • Digital-first approaches

People & Staffing

  • Stakeholder alignment & consensus building
  • Staff skills assessment
  • Organizational structure & job descriptions
  • Recruiting & hiring
  • Training & staff development

Process & Workflows

  • Workflow assessment & design
  • RFP development & management
  • Inter-departmental collaboration
  • Change management
  • Capacity planning

Technology

  • Tech assessments & roadmaps
  • Requirements definition
  • Structuring effective website redesigns
  • Vendor & consultant selection
  • Budget planning & procurement

Culture

  • Leadership development
  • Digital-first approaches
  • Team-building & workshop facilitation
  • Board engagement
  • Managing distributed teams
  • Cultivating digital champions

Selected Clients

We’re fortunate to have some of the world’s best causes on our client roster.
  • AARP Foundation
  • Adler Planetarium
  • American Civil Liberties Union (ACLU)
  • AFL-CIO
  • American Jewish World Service
  • American Public Media
  • Amnesty USA
  • Animal Haven
  • ASPCA
  • Brennan Center for Justice
  • Catholic Relief Services
  • Feeding America
  • George Lucas Educational Foundation
  • International Rescue Committee
  • Médecins Sans Frontières USA (Doctors Without Borders)
  • New York Public Library
  • Natural Resources Defense Council
  • Opportunity Agenda
  • PBS
  • People for the American Way
  • Physicians for Human Rights
  • Planned Parenthood
  • Sierra Club
  • Student Conservation Association
  • UNICEF (US Fund)
  • Union for Reform Judaism

What Our Clients Say

“I have been through many workshops and summits with much less complex topics than this one, so to have this be as well prepared and managed -- while being responsive and flexible to the group's needs -- was so impressive. I am thrilled with the creative solutions and thinking that emerged from the process that Justin and Misty facilitated for us.”

Molly Brooksbank, Director of Digital Strategies, Sierra Club

“Misty McLaughlin and Alice Hendricks are among the most effective consultants with whom I’ve ever had the opportunity to work. Their knowledge of the digital space is unparalleled. One of the things I find most valuable about their counsel is that they pay attention to the particular details and needs of my organization and consistently provide right-sized advice and solutions.”

DeDe Dunevant, VP of Communications, Physicians for Human Rights

“Working with Alice and Misty is like a master's class in marrying the needs of our organization with the needs of our constituents via an online experience. Unlike working with some other consultants, which can feel like paying someone to document what you already know but don't have time to do yourself, working with Misty and Alice is different: They always seems to find that insight that is a few steps further — and better — than what you already know.”

Jennifer Ryan, Digital Director, Catholic Relief Services

“Misty and Alice’s knowledge of nonprofit strategy, staffing, fundraising, and how to make real organizational change is remarkable. From facilitating transformative staff and leadership retreats to making sure we think strategically through all the details of large-scale digital initiatives, I’ve brought them in repeatedly to help us devise roadmaps and keep our communications ship on course. I can’t recommend them highly enough.”

Lisa Benenson, VP of Communications & Strategy, Brennan Center for Justice